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Who Is HostPapa?HostPapa focuses on providing discount web hosting services for small and medium size businesses that want to develop a reliable web presence. The company has two locations; one in Niagara Falls, New York and the other in Oakville, Ontario. They are privately owned and maintain their own data centers unlike many of the other discount web hosting companies available online.HostPapa is also award winning. The company has been picked as Editor’s Choice for two consecutive years by Hosting Review and ranked in the top 25 at Rate My Host. HostPapa FeaturesOne of the things that makes HostPapa very different is they only offer one plan. You don’t have to compare plans and pick the right one for you. Instead, there’s one option that works well for almost any discount web hosting customer. For one low monthly price, you receive unlimited data space, domain names, and bandwidth. You also receive unlimited email accounts and email forwarding.HostPapa also provides e-commerce features, including an SSL Security Server upon request, and supports multimedia features as well. Your subscription also comes with software to make building the site easy, including hundreds of design templates. HostPapa ReliabilityHostPapa understands that if visitors aren’t able to reach your web site then you’re losing business and revenue. That’s why they offer a 99.9% uptime guarantee. That means in any single year, your site shouldn’t be down more than a total of 9 hours.Additionally, HostPapa wants new customers to feel comfortable with the service before being locked into a commitment. That’s why they offer a 30 day money back guarantee on their services. You can cancel during that time for any reason and receive a refund. Technical SupportWhile HostPapa offers many benefits, those benefits would be worthless if you couldn’t find answers to your questions or solutions to your problems easily. That’s why the company has developed multiple methods for contacting customer support. You can go through the site and submit a support ticket. You can also use live chat or phone service. Earlier in 2007, the site launched a forum for customers where they can help one another with ideas on how to solve common problems. Additionally, the site offers a large number of FAQ’s and downloadable documentation to provide more information you may need.Price/Value for the MoneyHostPapa understands that many of its customers may not want to make a long-term commitment so they’ve created a flexible approach to fees that allows customers to choose their own level of commitment. For the lowest prices, you’ll need to choose a three year commitment. The cost per month is only $5.95 in that case. You can also choose a one and a two year commitment plan at $7.95 and $6.95 per month, respectively.HostPapa now no longer charges a set-up fee. That’s a savings of $29.95. Additionally, you will receive free domain registration for life. ConclusionNot only does HostPapa provide a lot of features, reliable discount web hosting, and excellent customer support at an affordable price but they do all of these while also caring about the environment. In 2007, they converted their entire data center so it runs on completely renewable energy. As a result, they were named #1 Green Hosting service by Host Review.
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